Harken ProCare Center and Equipyacht to open in Palma
by Harken 3 Oct 01:00 PDT
Harken ProCare Center and Equipyacht to Open in Palma © Harken
Harken will launch a new concept in service when it opens its ProCare Center October 1 in Palma. It will be a collaborative venture with Harken's exclusive Spanish distributor, Equipyacht.
Mark Gardner of Harken UK will manage the ProCare enterprise.
"In Peter Harken's words, our goal is to support our customers beyond their expectations," Gardner said. "Harken ProCare - Palma is just one more step towards accomplishing this goal. Palma de Mallorca is a hub for Superyacht and Grand Prix sailing and is home to some of the best marine engineers and agents who help to support this network. Because of this, the demand is high for Harken technical support and factory knowledge."
"To help fill this demand, we are collaborating with Equipyacht Spain to have a physical presence within Palma de Mallorca," Gardner said. "We will be able to work more closely with our existing network of agents and suppliers to provide them with real-time face-to-face technical backup. This, in turn, allows them to respond to their clients' needs more quickly and efficiently."
Simon Botes, Harken ProCare Senior Technician on the ground in Palma, said, "Our new ProCare facility is located in a key area of the Mediterranean that provides an easily accessible hub of technical knowledge and experience to those who use and service Harken hardware."
Carlos Martino, Equipyacht's s....